1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you (the "User" or "Customer") and EcoCube ("we," "us," or "our") regarding your use of our website, products, and services.

By accessing our website at any EcoCube domain, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and other policies referenced herein.

1.1 Eligibility

To use our services and make purchases, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information during registration and checkout
• Comply with all applicable laws and regulations in Nigeria

If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

2. Use of Website and Services

2.1 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes in accordance with these Terms of Service.

2.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our website
• Use automated systems (bots, scrapers) to access our website without permission
• Copy, reproduce, modify, or distribute our content without authorization
• Impersonate any person or entity or misrepresent your affiliation
• Transmit viruses, malware, or any harmful code
• Collect or harvest personal information about other users
• Engage in any fraudulent or deceptive practices
• Post or transmit offensive, defamatory, or inappropriate content

2.3 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

3. Products and Orders

3.1 Product Information

We make every effort to display our products as accurately as possible, including descriptions, images, prices, and availability. However:

• Product colors may vary slightly due to screen settings and lighting
• As our products are handmade from recycled materials, slight variations in appearance, size, and texture are natural and expected
• We reserve the right to correct any errors or inaccuracies in product information
• Product availability is subject to change without notice

3.2 Pricing

• All prices are displayed in Nigerian Naira (₦) and include applicable VAT unless otherwise stated
• We reserve the right to change prices at any time without prior notice
• Price changes do not affect orders that have already been placed
• Promotional prices are valid only for the specified period
• We are not responsible for pricing errors but reserve the right to cancel orders placed due to such errors

3.3 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason, including:

• Product unavailability
• Pricing errors
• Inability to verify payment information
• Suspected fraudulent activity
• Delivery restrictions to certain locations

An order confirmation email does not constitute acceptance of your order. Your order is accepted when we ship the products or send a shipment confirmation.

3.4 Order Cancellation

• By Customer: You may cancel your order before it ships by contacting us immediately. Once shipped, our return policy applies.
• By EcoCube: We reserve the right to cancel orders due to product unavailability, payment issues, suspected fraud, or other reasonable causes. You will receive a full refund if we cancel your order.

4. Payment Terms

4.1 Payment Processing

We use Paystack, a third-party payment processor, to handle all transactions securely. By making a purchase, you agree to Paystack's terms and conditions. We do not store your payment card information.

4.2 Payment Authorization

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The information you provide is accurate and complete
• You will pay all charges incurred, including applicable taxes and shipping fees
• Your payment method has sufficient funds to complete the transaction

4.3 Failed Payments

If payment authorization fails or is declined, we reserve the right to cancel your order. We are not liable for any delays or cancellations due to payment issues.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Key points include:

• Delivery timelines are estimates and not guaranteed
• We are not responsible for delays caused by courier services, weather, customs, or circumstances beyond our control
• You must provide accurate delivery information; we are not liable for failed deliveries due to incorrect addresses
• Risk of loss passes to you upon delivery
• International shipping is handled on a case-by-case basis; additional fees may apply

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policies. By making a purchase, you agree to these policies.

Key Terms:

• Returns must be requested within 14 days of delivery
• Items must be unused and in original packaging (except for defective items)
• Custom or personalized items are non-returnable
• Return shipping costs are the customer's responsibility unless the item is defective
• Refunds are processed within 5-7 business days after we receive the returned item

7. Intellectual Property Rights

7.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, product designs, photos, videos, and software, is the property of EcoCube or its licensors and is protected by Nigerian and international copyright, trademark, and intellectual property laws.

7.2 Trademarks

The EcoCube name, logo, "Waste to Worth," and other marks are trademarks of EcoCube. You may not use our trademarks without our prior written consent.

7.3 Restrictions

You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use our content for commercial purposes without authorization
• Remove copyright or proprietary notices from our content
• Frame or mirror our website on any other server

7.4 User-Generated Content

If you submit reviews, comments, photos, or other content to our website, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes.

8. Disclaimers and Limitation of Liability

8.1 Website "As Is"

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation
• Freedom from viruses or harmful components
• Specific results from using our products

8.2 Product Disclaimers

Our products are made from recycled materials and are intended for their stated purposes. We do not warrant that products will meet your specific requirements or expectations beyond their described functionality.

8.3 Limitation of Liability

To the fullest extent permitted by Nigerian law, EcoCube shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage arising from product use
• Damages resulting from unauthorized access to our systems
• Third-party claims or actions

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

8.4 Indemnification

You agree to indemnify, defend, and hold harmless EcoCube, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms of Service
• Your violation of any rights of third parties
• Your misuse of our products or services
• Your breach of applicable laws or regulations

9. Third-Party Services and Links

Our website may contain links to third-party websites or services (including payment processors, social media platforms, and shipping partners). These third parties have their own terms and privacy policies.

We are not responsible for:

• The content, accuracy, or practices of third-party websites
• Any transactions between you and third-party providers
• The availability or performance of third-party services

Your use of third-party services is at your own risk and subject to their terms.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

10.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Ibadan, Oyo State, Nigeria.

10.3 Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve any disputes informally. Many disputes can be resolved through good-faith negotiation.

If informal resolution fails, you agree to first attempt mediation before pursuing litigation.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these Terms periodically.

For significant changes that materially affect your rights, we will provide notice via email or a prominent announcement on our website.

12. Termination

12.1 By EcoCube

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, for:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Abusive or threatening behavior toward our staff or customers
• Any other reason we deem appropriate

12.2 By User

You may discontinue use of our services at any time. However, provisions relating to intellectual property, disclaimers, indemnification, and limitations of liability survive termination.

12.3 Effect of Termination

Upon termination, your right to use our website ceases immediately. Outstanding orders and payment obligations remain in effect.

13. General Provisions

13.1 Entire Agreement

These Terms of Service, together with our Privacy Policy, Return Policy, and other referenced policies, constitute the entire agreement between you and EcoCube regarding use of our services.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

13.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our written consent. We may assign these Terms to any successor or affiliate without restriction.

13.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, strikes, government actions, pandemics, or Internet service failures.

13.6 Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and EcoCube.

14. Contact Information

If you have questions, concerns, or complaints about these Terms of Service, please contact us: